2024 proved to be a watershed moment for generative artificial intelligence (Gen AI). A few months after OpenAI launched ChatGPT, McKinsey researchers revealed that one-third of companies were already using generative AI in at least one business function.

Everyone wants AI, but few know where to start. Enterprises face analysis paralysis with implementing AI effectively when massive, expensive models feel like overkill for routine tasks. Why deploy a $10 million solution just to answer FAQs or process documents? The truth is, most businesses don’t need boundless AI creativity; they need focused, reliable, and cost-efficient automation.