Did you hear about the self-driving Uber car that hit and killed a woman in Arizona? On another occasion, a facial recognition solution profiled an innocent man of color as a criminal in New Jersey, and Amazon’s AI-powered recruitment tool displayed bias against female candidates.

Some experts believe that AI agents are just a passing fad, while others dream of AI-run banks and artificial CEOs delegating work to AI agents and humans alike. Our artificial intelligence consulting company believes that this technology has great potential, but there are limitations that firms considering implementing AI agents need to be aware of.